Strategic Impact by the Numbers
450+
Bugs Identified
100%
Critical Risk Mitigation
ISTQB
Based Training
Value & ROI Delivered
Strategic risk mitigation that turns QA from a cost center into a competitive advantage.
Safeguarded Revenue
Prevented payment crashes and calculation errors, ensuring zero lost sales at checkout.
Reduced Repair Costs
Identified 450+ bugs pre-launch, avoiding the high expense of fixing errors in live stores.
Streamlined Operations
Created a reusable Xray test matrix that significantly accelerates future release cycles.
Professional Leadership
Transformed a disorganized team into a high-performing QA cell with expert guidance.
Investor Confidence
Mitigated launch risks to protect project funding and stakeholder trust.
Operational Stability
Validated critical BBVA and third-party integrations to ensure 24/7 system uptime.
About the client
Dportenis is a long-standing retail leader currently undergoing a digital transformation.
To replace an obsolete 20-year-old software system, they developed “DpSuite,” a modern application designed to manage complex retail operations, including multi-method payments, inventory management, and store register (caja) synchronization.
The Pain Points
Retail Software QA Testing for Legacy System Modernization
Launching a full-scale retail suite without professional QA risks total operational paralysis and financial hemorrhaging.
Non-Professional
QA Staff
Testing was previously performed by store employees who knew the system but lacked formal testing methodologies.
Informal Communication
Critical bug tracking and coordination were handled via WhatsApp and Google Sheets.
Financial
Risk
High probability of calculation errors in complex payment services.
Operational Instability
Fatal crashes during register opening/closing threatened to delay daily store operations.
Inventory Discrepancies
Bugs causing duplicated items in returns or cancellations threatened stock accuracy.
Inconsistent Environments
A lack of stable QA environments meant testing was often done using unstable development code.
The Bottleneck
The primary bottleneck was the absence of a defined process and a “Shift Left” mentality.
The client was attempting to launch a massive, multi-module update (sales, inventory, and more) simultaneously without a way to prioritize requirements or catch defects early in the cycle.
The Waterfall Trap
Attempting to have “everything ready” before any launch created massive delays and a lack of visibility into progress.
Requirement Chaos
Without a leader to define what to prioritize, the team faced a development bottleneck where nothing was “production-ready”.
