Effective Date: August 19th 2024

Welcome to Outpost QA (referred to as “Company,” “we,” “our,” “us”). We are committed to safeguarding your privacy and protecting your data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our software testing services. By using our services or website, you consent to the practices described in this Privacy Policy. Persons or business entities accessing our websites or services are referred to as “you”, “your”, “Client”. 

Please note that if you or your company contracts OutpostQA’s services, your company and OutpostQA will enter into a separate contractual agreement that will govern the processing of all information and data collected by OutpostQA in connection with the service provided to you, including any data collected through our websites. 

If you have any comments or questions about our websites or services, including our use of cookies, please contact us via email at info@outpostqa.com. If you are attempting to notify us of any security issues, please contact us via email at security@outpostqa.com. 

Information We Collect

Information Provided by Clients

• Client Information: When you engage with us for software testing services, we collect information such as your business name, contact details (e.g., email address, phone number), and other information relevant to the services we provide. Any confidential information provided to us during any engagement with our services are protected under non-disclosure agreements, master service agreements and scope of work documentation. No confidential information is collected by any means, or by any third party, while using our website or during any communication prior to the signature of non-disclosure agreements by OutpostQA. 
• Project Data: We may collect and process data related to the software being tested, including technical specifications, test results, and related documentation.

Information Collected Automatically

• Usage Data: We collect information about your interactions with our website, such as IP addresses, browser types, pages visited, metadata, and timestamps.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information only in ways that are compatible for the following purposes, by collection means that are either automated or authorized by you:

• Service Delivery: To provide, manage, and customize our software testing services, including technical, support, or administrative communications related to your projects.
• Service Improvement: To analyze usage patterns and enhance our services based on client feedback and usage data.
• Client Communication: To respond to inquiries, provide updates, and communicate relevant information about our services or any changes to services we currently offer or will in the future. .
• Legal Compliance: To comply with legal and regulatory obligations and fulfill contractual commitments, including but not limited to, verification of your identity; investigation and prevention of illegal activities; protecting our rights as detailed in any contracts including billing, invoices, or collection; or any additional purposes disclosed to you as necessary for the engagement of our services. 
• Sales and Marketing: To provide news and promotional information about our services. You are able to opt out of these communications by following instructions provided in the delivery medium by which you are notified, such as email or text messages. Opting out of these communications does not affect non-promotional means of communication, as listed here, regarding your project or use of our services. 

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences.

We may use third-party service providers to process and store Personal Data in the United States and other countries. See Section 13 below for more information on our policies regarding international transfer of your Personal Data.

We may combine Personal Data about you that we have collected from different sources, for example, by combining publicly available information from various sources (e.g., LinkedIn and others) to help analyze sales opportunities.

How We Share Your Information

We do not sell, rent, or lease your information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in delivering our services, whom we use for services such as data hosting, sales and marketing, and analytics providers. These providers are contractually required to maintain the confidentiality and security of your information.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect our rights and interests.
• With Your Consent: We may share information if you provide explicit consent for such disclosure.

Data Security

We are committed to maintaining the highest standards of data security. As a SOC 2 Type 2 compliant organization, we implement robust security controls to protect your data. Our practices include:

• Access Controls: Strict access controls to ensure that only authorized personnel have access to your information.
• Data Encryption: Encryption of sensitive data both in transit and at rest.
• Regular Audits: Routine security audits and assessments to ensure ongoing compliance with SOC 2 standards.

Despite these measures, no system is entirely infallible. We continuously review and improve our security practices to address emerging threats and vulnerabilities.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or contractual obligations. Once information is no longer needed, we take steps to securely delete or anonymize it.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your information:

• Access and Correction: You may request access to or correction of your personal information.
• Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly.
• Data Deletion: You may request the deletion of your personal or company information, subject to legal or contractual constraints.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Outpost QA

Av. del delfín #6217, local 1 y 5. 

Colonia Marina Mazatlán 82103 

Mazatlán, Sinaloa, Mexico

security@outpostqa.com

International Transfers

If you are located outside Mexico, your information may be transferred to and processed in Mexico. We ensure that any such transfer complies with applicable data protection laws.