Case Studies

Discover how our QA solutions have helped businesses across industries deliver high-quality software. Explore real-world case studies showcasing our success in improving efficiency, reducing costs, and ensuring flawless product releases.

HealthTech – Care Platform

About the company

Our client, a privately held startup, is a leading intelligent care enablement platform that is transforming healthcare systems with modern technology. Through its platform, clinicians can engage meaningfully with patients and access healthcare information as swiftly as they would text family and friends. The organization collaborates with hospitals, health insurance providers, and digital health companies to revolutionize the care delivery process for both care teams and patients.

The problem

Between 2021 and 2022, the company experienced a remarkable five fold growth, which introduced new challenges for its engineering team. Developers and Project Managers were conducting their own software testing using no-code automation tools, but this approach proved inadequate. As workloads increased, developers struggled to maintain effective quality assurance testing, resulting in bugs making their way into the production environment and negatively impacting customers. This prompted the VP of Engineering to seek a more effective solution.

How we helped

As a nearshore Software Quality Assurance team with extensive experience in the healthcare industry, we seamlessly integrated our manual and automation expertise with the existing engineering team. From day one, we focused on designing comprehensive test plans and test cases, executing weekly manual regression tests for their web application and APIs.
Next, we developed JavaScript and Python test frameworks, creating automated tests for both front-end and back-end systems. This collaborative effort not only improved the overall quality of the software but also established a more stable and reliable production environment. As a result, customer experience significantly improved, supporting the company’s ambitious growth trajectory and reinforcing its position as a leader in intelligent care enablement.

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